Cool Cousin forms strategic partnership with NYX Hotel

Starting with Madrid, Milan, Munich and Prague, the new chain of concept hotels by Fattal will provide its guests with concierge services via Cool Cousin.

We’re thrilled to announce that Cool Cousin is joining forces with NYX Hotel, the new concept hotel by Fattal. Cool Cousin will offer their clientele tailored concierge services and expand the platform to create special mini brands. Collaborating in four territories, NYX hotel will select staff members who will become local Cousins and offer their guests personalized services and city recommendations using the Cool Cousin platform. We’re thrilled to announce that Cool Cousin is joining forces with NYX Hotel, the the new concept hotel by Fattal. Cool Cousin will offer their clientele tailored concierge services and expand the platform to create special mini brands. Collaborating in four territories, NYX hotel will select staff members who will become local Cousins and offer their guests personalized services and city recommendations using the Cool Cousin platform.

The collab will begin with NYX Cousins in Madrid, Milan, Munich, and Prague and will ultimately be offered to guests in all the chain’s new hotels.

In order to give NYX Cousins distinct presence in the respective city displays, Cool Cousin’s design team has created a unique white label and color palette for each local community. Hotel guests will be notified of the unique service when their booking is confirmed, through NYX newsletter updates and upon check in. All guests will be encouraged to download the Cool Cousin app or access the staff recommendations through the webapp.

This exciting partnership demonstrates just one of the possibilities that third parties have by forging a collaboration with Cool Cousin, giving their guests a tailored range of information that has been verified and designed by the professional team.

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